FAQs
Have a question ? We are here to help.
How do I get free shipping?
Free shipping automatically applies at checkout when the order value reaches £20 or above
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 3-7 working days. Gift cards will be received via email within 12 hours
Can I change or return my item?
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.



